Addressing Conflict between Employees and Members, including Code of Conduct Issues

Course Description

This course provides guidance for Councils to address complaints of bullying, harassment and intimidation by Employees within the current legal framework, includes:

  • The significance of the Localism Act 2011 and the Ledbury ruling.

  • ACAS Guidelines on resolving internal disputes.

  • Steps a “reasonable” Council should take to protect Employees.

  • Essential Policies and Procedures to protect staff and defeat the Council against Tribunal Claims.

  • Dealing with health problems caused by conflict.

  • The use of social media to bully and intimidate staff.

We would recommend that as a minimum, a representative from the council as the employer attends (i.e. a councillor).

This is an interactive course  and offers the opportunity to network with Clerks and Councillors from Councils across Northamptonshire to share best practice and ideas.

Who Should Attend
The course is for both clerks and councillors.

£42 +VAT Members
£84 +VAT Non Members


Course tutor

Chris Moses

Managing Director, Personnel Advice and Solutions Limited

Chris Moses holds a Masters Degree in Employment Law, with Distinction, from Leicester University. He is also a Chartered Fellow of the Chartered Institute of Personnel and Development and has over twenty years front line HR experience. He has over fifteen years experience of helping small Councils to comply with their legal obligations as Employers.

Training & Events: Terms and Conditions