Managing difficult people and conversations
Managing professional relationships effectively is important, and this is particularly true for Clerks and local council officers. Yet whether it's with other officers or with councillors, sometimes difficult situations will present themselves, and it's vital to have the skills to manage the challenges. This session for local council officers explores practical techniques and ideas to manage difficult relationships in a council environment.
Who should attend
Whilst this course is primarily aimed at clerks and council officers, councillors are also welcome to attend
Date & Time
15 November 2021 10:00-12:00
Cost (per delegate)
£76 non member