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Northamptonshire County
Association of Local Councils

Empowering Parish and Town Councils

NCALC logo small

CEO: Danny Moody
6 Litchborough Business Park
Northampton Road
Litchborough, Northampton
NN12 8JB

Tel: 01327 831482

Training Course Cancellation Policy

The Northamptonshire Association of Local Councils work hard to deliver training events that are affordable for all local councils in Northamptonshire. A considerable amount of time is expended by officers in organising these events. In addition, the Association incurs the real costs of venue hire, speaker fees and catering. Because of this, it is important for the association to able to accurately budget for each event to ensure that it is economically viable. Non-attendance and late cancellations can cause events to run at a loss, to avoid this it is essential that the association has a comprehensive refund policy.

Policy

A full refund will be given if 14 days or more notice, prior to the date of the training course, is given. However, this could cause an event to be cancelled, if it becomes uneconomic to run.

Full charges will be levied and no refund will be available when a booking is cancelled within the 14-day period prior to the date of the training course.

Delegate fees are transferable to other councillors or employees of your council to attend the training event booked.

In certain circumstances, a credit may be given for an alternative course, in this instance you should contact the Training Manager in writing.

We urge all clerks to bring this information to the attention of their councillors and staff.